“This is Envision Interface’s first contract with the State of Texas, and we couldn’t be happier with the outcome,” said Heather Moore, Director of Call Center Services. “We are truly grateful for the partnership of OIB, TWC, and Workquest, who helped to make this a reality.”
As part of the contract, Envision Interface call center employees will take calls from individuals across Texas wanting information about Vocational Rehabilitation waivers, services, and follow-up calls. The team will also make outbound calls to spread the word about referrals and services offered.
“We are honored to be able to expand the reach of various vocational services to people who are blind or visually impaired in Texas. This contract also helps bridge and expand awareness of Envision Dallas and other service providers for people who are blind or visually impaired offered across the state of Texas,” said David Stupay, Managing Director, Envision Dallas.
“The OIB call center is a godsend to our program for speedy response for referrals to the program, an increased number of calls, and our program expansion efforts,” said Juanita Barker, Program Management Director for the
Texas Department of Assistive and Rehabilitation Services. “We are very impressed with the staff who are making this possible.” To help with this new effort, Envision Dallas is hiring an additional bilingual blind or visually impaired team member.
To learn more about this employment opportunity, contact Chelsea Bannon at
Chelsea.email@example.com or click here for the list of job opportunities.
To learn more about Envision Interface, click here for more information.